Group Bookings

How do I book my group spa day?

We will need the following information in order to better assist you to book your group spa experience.

  1. The day and start times preferred
  2. A list with first and last names of all attendees
  3. A list of all the appointments for each individual with first and second choices of treatments.
  4. Not sure on what you would like to have done? Give us an approx. budget per person and we will help create the ultimate spa day for you!

We request all bookings and/or changes to bookings be communicated through our Group Coordinators. Please email to laserspa@shaw.ca Attn: Group Booking for additional information.

 

Group Etiquette

Please be aware that although this may be a special occasion for your group, other guests are still enjoying services within the spa and therefore spa voices and etiquette must be respected at all times. We offer a spa cuisine the day of your services. Because of this we do not allow outside food. The menu will be sent to you upon reservation, please select your first and second food choice. (If you have any allergies we would like to know ahead of time as well.)

 

Group Cancellation and Booking Policy

  • If each guest is paying for themselves the day of, we do not require a deposit however we do require a credit card to hold the reservations.
  • If your group is paying with one combined payment on the day of service, we require a deposit of 25%.
  • All services booked must be paid for in full on the day the services are received.
  • Cancellations within 24 hours will result in a 50% charge. 

 

Gratuities and Taxes

  • Note: Tuesday, Thursday nights and Saturdays book up quite quickly so please make sure you book well in advance to get your desired spots.
  • Gratuities are always appreciated but not expected.
  • Gratuities and taxes are not included. Prices are subject to change without notice.

 

Spa Cuisine Menu Options

If you are planning on spending the day with us we have a few options for healthy spa cuisine lunches. In collaboration with the Old Iron Horse restaurant please find the following menu options for your group bookings.

iron horse menu